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  • Rainwater damage in our kitchen - what should I request the insurance company to do to put it right? It's come down along the soil stack - workmen broke the stack exit on the roof - and has pooled about an inchworths on the kitchen floor. It's not very nice stuff - dirty and full of bugs.

    Ideally they'd discombobulate the entire kitchen, sanitise everything, then put it all back together, because we don't know where this stuff has got to. Anyone have any advice on what to demand?

  • All I can say is, sometimes you have to be very pushy, and possibly get additional estimates to quote what is required to put it right.

    Were the workmen working for you, or another neighbour, or landlord?

  • Indeed. It's difficult to be pushy for something you aren't sure about though - I'm not sure what is reasonable in this case. I don't want a new kitchen - I just want things back to the way they were, i.e. the smells gone, and I'm confident the kitchen and its contents are sanitary.

    Workmen were working for the freeholder - 50s ex LA block of flats.

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