• Hi Guys,

    I just wanted to share my experience with you after buying a Dolan frame.

    3 years ago, after cycling daily on my canondale i opted for a single speed fixed wheel build, got all the parts as you do, top of the range and a canondale frame. Unfortunately it didnt have the horizontal drop so the guys at Perlie Rides, e8 (great guys) recommended a Dolan....i got it, built a fixed wheel and for

    2.5 years enjoyed cycling. Until all of a sudden the frame snapped at the chain stay, which didnt just happen over night had been manifesting its self all the while.

    4 weeks ago visited perlie rides, where they carried out the full inspection to verify the frame snapped at the chain stay, contacted dolan guy called frank, who frankly doesnt give a damn...explained the frame snapped in heavy london traffic, lucky to be alive, etc....dolan very surprised their frames break

    3 weeks ago back and forth sending photos, proof of purchase, etc. unbelievable a steel frame snaps in 2.5 years, defintely not a vintage...lol, attitude of Dolan sucks....cant believe they are trying to blame This Dolan frame is clearly not fit for purpose. Frank at Dolan our frames dont break, ah yes they do ---

    2 weeks ago sent the frame back, one week no reply....

    today emailed no response, called oh we sent a reply email this am, hmmmm no you didnt....oh what bike was it the broken one, oh Mr Dolan do you get many broken bikes!!

    Im not holding my breath that i will get a replacement frame, and nor do i want it...i just hope that my fellow London cyclist can avoid dealing with such a horrible, deceitful company and worse still avoid the mishap of a broken frame while commuting in London.

    If i get the frame returned, not holding my breath about that either --- then does anybody want a broken dolan frame, or maybe just maybe a replacement dolan frame ---- i dont think i will put my good bike parts on such trash, think i will save for a proper frame!!!! lol

    Thanks for reading!!!

  • How long was you expecting the warranty to be on a budget aluminum track frame that you've been riding on the street?

    is clearly not fit for purpose

    I think if you contact all the velodromes that use them as hire bikes you'll find they fit their purpose very well.
    What you mean is that it's not suitable for 2.5 years of daily commutes and potholes, which isn't really it's purpose.

  • I think if you contact all the velodromes that use them as hire bikes you'll find they fit their purpose very well.

    Yup, ours are 2 years old now, 84 bikes shared between something like 30-40,000 riders. No cracks, a few small dents from handlebars swinging round etc, paintwork in very good condition. Pretty fit for purpose if you ask me.

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