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edscoble
Hi Guys,
I just wanted to share my experience with you after buying a Dolan frame.
3 years ago, after cycling daily on my canondale i opted for a single speed fixed wheel build, got all the parts as you do, top of the range and a canondale frame. Unfortunately it didnt have the horizontal drop so the guys at Perlie Rides, e8 (great guys) recommended a Dolan....i got it, built a fixed wheel and for
2.5 years enjoyed cycling. Until all of a sudden the frame snapped at the chain stay, which didnt just happen over night had been manifesting its self all the while.
4 weeks ago visited perlie rides, where they carried out the full inspection to verify the frame snapped at the chain stay, contacted dolan guy called frank, who frankly doesnt give a damn...explained the frame snapped in heavy london traffic, lucky to be alive, etc....dolan very surprised their frames break
3 weeks ago back and forth sending photos, proof of purchase, etc. unbelievable a steel frame snaps in 2.5 years, defintely not a vintage...lol, attitude of Dolan sucks....cant believe they are trying to blame This Dolan frame is clearly not fit for purpose. Frank at Dolan our frames dont break, ah yes they do ---
2 weeks ago sent the frame back, one week no reply....
today emailed no response, called oh we sent a reply email this am, hmmmm no you didnt....oh what bike was it the broken one, oh Mr Dolan do you get many broken bikes!!
Im not holding my breath that i will get a replacement frame, and nor do i want it...i just hope that my fellow London cyclist can avoid dealing with such a horrible, deceitful company and worse still avoid the mishap of a broken frame while commuting in London.
If i get the frame returned, not holding my breath about that either --- then does anybody want a broken dolan frame, or maybe just maybe a replacement dolan frame ---- i dont think i will put my good bike parts on such trash, think i will save for a proper frame!!!! lol
Thanks for reading!!!