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@FFF
my last order abt a month or so ago was succesful. one ordered item was out of stock, got an emailing asking if I wanted to wait for something like 8weeks for the order to be shipped altogether. I politely refused and asked for the rest of the order to be shipped.
this happened in rather quickly and items received in Finland in a week or so if I remember correctly.
Email correspondance is still the weakest link, i'd phone but it's expensive.