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Yeah it's an IS with Post adaptor. Put a new Shimano adapter on and problem still there; everything looks fine till last turns of the allen key and the caliper rolls in a couple of degrees.
How and with what would one shim? The brake shims I've seen are all flat.
I've had a moan at Charge too and mentioned the 5 year warranty
IS or post mount? If it's post you can get the posts faced flat at an LBS that knows its shit. If it's IS or an IS-> Post adapter then you can shim out the shonkyness or get the IS tabs faced flat.