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What would you know the stem is a 26.0 and the bars are 31.8. Well clearly this isnt going to work. I emailed them back and they tell me there is a shim in the box.....which there wasnt.......emailed back, they will put one in the post along with shorter chainset bolts. Well this is just making my head spin as I cannot for the life of me think of how shims would make it fit.
Negative shim. Obvs.
What are you trying to demonstrate with the photo? The stem is 26.0, the bars are ??? and you have a shim in there why?
ffm
Beardedswoon
I've been after a new bike for a while and decided to bite the bullet on a Vigorelli, normally I'd find a frame and build accordingly but decided to just get a whole bike new, as fuck it, why not. I could then upgrade parts when I needed or wanted to. Found an online shop, as living in the hills of the west midlands I'm limited for choice and selected the frame, then used the drop down menus to add the parts I needed.
So £830 later my new Vig arrived. Ripped the boxes open and started laying out the parts.
Chain was missing, emailed right away, and got a fairly prompt response saying it would be shipped out next day.
Well, no chain means I can still build it up.
Next issue, chainring bolts too long. Emailed back and was told they were the right ones as they came with the chainset. Well that might be the case, but the 48t chainring I selected floats when the bolts are tightened all the way down. So no, they are too long. Not a big issue, took out a big file and shaved off a few mill, but still a pain in the ass.
Next issue. This is the one thats been making me shake my head for a few weeks now. On the site, using the drop down menu I selected the length stem I needed then the type of bars. So I take the bars out of their plastic and go to put them on the stem. What would you know the stem is a 26.0 and the bars are 31.8. Well clearly this isnt going to work. I emailed them back and they tell me there is a shim in the box.....which there wasnt.......emailed back, they will put one in the post along with shorter chainset bolts. Well this is just making my head spin as I cannot for the life of me think of how shims would make it fit. Surely they would just make the bars not fit the stem even more. Not one wanting to let £800+ sit and collect dust waiting for the post, I slapped on some spare drops which happened to be 26.0 and thought that I would just get another stem at a later date as I was getting pretty fed up.
Here is their ''solution'' note that bolts are not even remotely long enough. It also looks gash as hell.
Now call me an idiot, but if you order a fairly expensive bike and the bars have a 31.8 diameter, shouldnt the stem you select from a varied set of lengths have the right clamp diameter too?
That shim solution is a load of bollocks right?
Should I email them and get the right stem? Or just forget the whole thing. I've been riding for a few weeks and am pretty happy on the old beat up drops I have right now, but am left with brand new bars sitting on my shelf.