Owning your own home

The incompetence of people is driving me mad ...

• The estate agent, who agreed to organise a specialist damp survey on both ours and the vendors behalf, made us wait for two weeks only for them to only get a report done on one of the four walls that we both wanted checking.
  
• The bank don't seem to know how their own mortgage works, to the point that I received three contradicting pieces of information from three different sources in one hour.
  
  

Utter fuckwits. It's not like this is the biggest purchase of my life.