• Sale of goods wrt battery packs?

    Handtec have said:

    "Unfortunately given the length of time that has passed since your original purchase we are unable to accept your request. These items are advertised to have up to 20 hours but this very much depends on usage. Please contact Garmin if you are not satisfied with the performance of the product. "

    I only bought the packs this month! They don't even last half the claimed 20hrs which make them useless to me for my long rides.

    How do I get my money back?

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