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They didn't contact me despite I asking them to mail or text me, it was only when I pop in that they told me it couldn't be done.
Even if I couldn't pick it up for two months, this doesn't mean the bike can be stored improperly.
A previous encounter with my girlfriend who brought her bike in have bad service because they didn't want to email or text her about any update to her bike, and got a sarcastic respond about not being able to call her and proceed with the job (£20 over budget).
This is why I'm reluctant about making a compliant; it's the forum favourite shop.
edscoble
@deleted
Leaving your bike with a shop to get serviced and expecting them to look after it for two months whilst you go touring is just asking for trouble.
Especially a shop like BC which has an obvious lack of storage space.
I'd say you're just as much to blame as BC to be honest.
And making out they only did it because you are deaf is laughable, BTW.