In my (admittedly limited) experience Uber is a far better consumer experience than black cabs. Cheaper, more comfortable, generally better driven and the drivers are usually more friendly.
I love being able to use the app to arrange a pickup.
Black cabs are effectively a protectionist cartel who have failed to innovate or improve the customer experience because they can't be bothered to get off their fat arses and do so. They never want to take cards, are noisier and less comfortable inside and normally tattier than Uber cars which seem to be very well kept and cleaned.
In my (admittedly limited) experience Uber is a far better consumer experience than black cabs. Cheaper, more comfortable, generally better driven and the drivers are usually more friendly.
I love being able to use the app to arrange a pickup.
Black cabs are effectively a protectionist cartel who have failed to innovate or improve the customer experience because they can't be bothered to get off their fat arses and do so. They never want to take cards, are noisier and less comfortable inside and normally tattier than Uber cars which seem to be very well kept and cleaned.