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  • Have uploaded the gif of the palas cat seeing the camera but all that the little photo of the beginning of the gif.

    When I add the gif it works but hitting save means just the still image.

  • Your comment is only half a comment.

    I'll try and guess the rest.

    You were trying to upload an animated .gif file as your avatar?
    And it is much larger than the size it appears at?
    And so it is resized?
    And when resized it is no longer animated and is just the first frame of the animation?

    Also, your comment appears to be an observation and not a question... but you're wondering why and how to resolve it?

    OK, so the display dimensions for an avatar are 64px wide by 64px tall. If you upload something larger than this we will resize the file. We do that because avatars are loaded on so many pages and we want to make sure that the file sizes are reasonable so that they do not slow the pages for people accessing on a mobile phone.

    When we resize the avatar, there are some limitations already declared:

    • If you have a .png file and it uses a "progressive" algorithm or a custom colour palette outside of the RGB default... then we may reject the avatar altogether.
    • If you have an animated .gif or .png, then due to differences in the animation algorithms we can only safely resize the first frame of the animation.
    • If you have a non-web-safe image format (.bmp, .tiff, etc) we will reject the avatar.

    You fell foul of the second of those.

    You can have an animated avatar, but you should perform the resize using dedicated image software that understands the wide number of animation algorithms and palettes used by animated images.

    That's the resolution: Resize your animated .gif to 64px x 64px before you upload it.

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