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  • WOW, that Nag is delicious.

    And hat's off to NJS Export. First email I got back was a grovelling apology and the offer of a lovely Rap frame as a replacement in the same size and a price $100 more than I paid for the Vivalo. My only issue with it was a VERY steep seat tube (almost vertical) and a top tube at 56.5 which was a little long for me.

    So I suggested a lovely Eimei in the same price bracket as the Rap and it will be posted to me shortly. I asked about returning the Vivalo and there was no response to that, simply an assurance that the eimei will be posted asap with a tracking number and another apology.

    Top customer service!

    http://www.njs-export.com/collections/frames/products/eimei-vermillion-55-5cm


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    • eimei side on.jpg
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