Hi all, my 2012 Macbook pro been heating up on the left hand side to quite excessive levels from minimal usage. I went in to the genius bar and was told my battery would soon need replacing (still have AppleCare) due to natural degradation. When Mavericks first installed I kept getting a 'Service Battery' message, and phoned Apple about it, but then the pop-up disappeared by itself (I didn't go to university in a town with an Apple store). I find it disappointing that the battery life is now shot, as i've used it as I was advised (i.e. predominantly off mains power) as a student for 2 years. It still holds for a few hours, but as of today 'Service Battery' is back. The cycle number is at around 600, but the degradation is around 80%. I'm suspicious that it's not just natural degradation, and am disappointed, as was sold it on the premise that I 'wouldn't have any problems for five years' (reputationally from reviews and friends, and in store). Any thoughts?
Tl;dr: Battery life staying 'Service Battery'. Laptop has been heating up excessively. Previously Genius bar did nothing. Apple Care still valid for a month. What should I do?
Hi all, my 2012 Macbook pro been heating up on the left hand side to quite excessive levels from minimal usage. I went in to the genius bar and was told my battery would soon need replacing (still have AppleCare) due to natural degradation. When Mavericks first installed I kept getting a 'Service Battery' message, and phoned Apple about it, but then the pop-up disappeared by itself (I didn't go to university in a town with an Apple store). I find it disappointing that the battery life is now shot, as i've used it as I was advised (i.e. predominantly off mains power) as a student for 2 years. It still holds for a few hours, but as of today 'Service Battery' is back. The cycle number is at around 600, but the degradation is around 80%. I'm suspicious that it's not just natural degradation, and am disappointed, as was sold it on the premise that I 'wouldn't have any problems for five years' (reputationally from reviews and friends, and in store). Any thoughts?
Tl;dr: Battery life staying 'Service Battery'. Laptop has been heating up excessively. Previously Genius bar did nothing. Apple Care still valid for a month. What should I do?