http://metro.co.uk/2014/08/01/united-airlines-make-insert-adjective-but-hilarious-mistake-in-their-apology-letter-to-a-customer-4817891/?ITO=facebook
Amazingly bad customer care.
@Miss_Mouse started
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http://metro.co.uk/2014/08/01/united-airlines-make-insert-adjective-but-hilarious-mistake-in-their-apology-letter-to-a-customer-4817891/?ITO=facebook
Amazingly bad customer care.