• Almost sideswiped by Addison Lee taxi this morning, he indicates right, decides the layby on the left is better suited so pulls over without looking in his mirrors pushing me to one side (without touching) so i slap on his window. Shout at him as I go past and then he gives me the universal sign of "wanker" though the window.

    I turn round as that was the final straw so peddle back to ask what his problem is as he is unloading clients and in the conversation goes "What do you want me to do about it?" and my response was "How about an apology" and the answer I got "Go fuck yourself"

    Wow. As 2 paying corporate passengers are standing around and that was not the response I was expecting.

    Took pics of the reg so any suggestions of best course for a positive reaction from Addison Lee or would that be a waste of time?

    Got a response back from Addison Lee; much faster than I expected so probably a cut copy paste job

    Thank you, for your email, regarding our vehicle registration LM12 UZU. We are sorry to receive your email and disappointed that the driver who was witnessed did not meet your expectations.
    [FONT=Calibri]With reference to the points you have raised, we have noted your complaint on the driver’s permanent record and this incident has been referred for further investigation to our Driver Liaison department. The driver will be interviewed regarding the incident and depending on the results of the investigation, referred to one of our disciplinary options including being removed from active duty and retrained at our Driver Training School. [/FONT]
    [FONT=Calibri] [/FONT]
    [FONT=Calibri]It is not our policy to disclose the results of any internal disciplinary procedures but we appreciate you bringing this matter to our attention as without this we will not be able to continue and improve the level of service we provide. [/FONT]
    [FONT=Calibri] [/FONT]
    [FONT=Calibri]Once again, please rest assured that the matter will be investigated and appropriate action will be taken to ensure this does not happen again.[/FONT]

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