• "New other (see details): A new, unused item with absolutely no signs of wear..."

    Straightforward case of "goods not as described". The damage is consistent with wear from use, rather than "shop wear".

    I can't see any problems with eBay: raise a complaint with them first, not Paypal.

    The bottom bracket isn't listed in the sale, but I'd let him point that out.

    It's an awesome frame and personally I'd haggle for a partial refund, but that's your choice. If it is returned, I'd ask for the return postage cost upfront.

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