According to Citizens Advice, if I've been sent extra items, then legally I can keep them. However, they're (the company) aware of the issue. I'm leaving my job on Thursday, so if they haven't been collected by then, and I have to lug 16kg of sousvide circulators, whilst using a crutch (still recovering from an accident with a Tescos lorry!!) from Kensington to Highbury - then I'll consider it!
My main issue with not just keeping them is that they're a new, start-up business, that I backed on Kickstarter. I'd feel pretty bad just keeping them... but it has been a fucking irritating process purchasing through them - the production took 4 months longer than originally anticipated; they then lost my order; now I've got the six in my possesion it turns out they've actually sent me the wrong models (only minor, to do with the display colour) and the units have mainland european kettle leads, rather than 3 pin UK ones (not a massive issue, but still!).
According to Citizens Advice, if I've been sent extra items, then legally I can keep them. However, they're (the company) aware of the issue. I'm leaving my job on Thursday, so if they haven't been collected by then, and I have to lug 16kg of sousvide circulators, whilst using a crutch (still recovering from an accident with a Tescos lorry!!) from Kensington to Highbury - then I'll consider it!
My main issue with not just keeping them is that they're a new, start-up business, that I backed on Kickstarter. I'd feel pretty bad just keeping them... but it has been a fucking irritating process purchasing through them - the production took 4 months longer than originally anticipated; they then lost my order; now I've got the six in my possesion it turns out they've actually sent me the wrong models (only minor, to do with the display colour) and the units have mainland european kettle leads, rather than 3 pin UK ones (not a massive issue, but still!).
http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for_distance_sales.htm